All card transactions and refunds are processed by PayPal.
Free delivery on orders over £50 to one address. On orders less than £50, delivery is a fixed £4.95 per order per address (any quantity of products per order).
Standard shipping Cost
UK Mainland Standard
Shipping times for this service are typically 2 - 5 working days
UK Mainland Next Day
Shipping times next business-day when ordered before 1pm on a business day. We accept no liability arising from non delivery, but we will offer a refund of the shipping fee if order not delivered by 6pm next business day. If delivery is delayed as a result of there being no one present to sign for the package, a refund will not be offered.
Your order will be shipped once: i) Payment has been approved. ii) The delivery/billing address has been verified. iii) If you have ordered an item from a waiting list it will be shipped once the merchandise is in stock.
In calculating when your order will arrive, start with the day in which all three of these prerequisites have been met and count only business days thereafter. Any items out of stock will be notified within 3 days and an alternative or full refund offered.
We are only able to deliver to the billing address of the credit or debit card.
UK mainland deliveries only.
You can cancel or amend any order placed with Coconutty.co.uk, provided that the order has not yet been dispatched. If the order you want to cancel has been dispatched, you will need to wait until the order is delivered to you before you can cancel the order. You will need to return the order to Coconutty for a refund. Please see Returns
Coconutty Ltd reserves the right to cancel and refund any order at its discretion.